Terms of Service

These Terms of Service ("Terms") govern your use of the ClassPilot mobile application and related services (the "Service"). By creating an account or using ClassPilot, you agree to these Terms. If you do not agree, do not use the Service.

1. What ClassPilot Is

ClassPilot is a booking app. It lets you find independent fitness studios, view their schedules, reserve a place in a class, cancel a reservation, and check in when you arrive.

We do not provide the classes. Each studio is an independent business. The class, the instructor, the facility, the pricing, the cancellation window, and the safety of the activity are the studio's responsibility, not ours. ClassPilot is the software between you and them.

2. Your Account

• You must be at least 13 years old, and old enough to enter a contract where you live, to hold an account.
• The information you give us must be accurate — a studio uses it to identify you at the door.
• You are responsible for activity under your account. Keep your sign-in code and password to yourself, and tell us promptly if you believe someone else has access.
• One person per account. Do not book on someone else's behalf using their identity.

3. Bookings, Cancellations, and No-Shows

• A booking is a reservation with the studio, made through us. It is subject to that studio's policies.
• Cancellation windows are set by the studio. If you cancel inside their window, or do not turn up, the studio may charge a fee or consume the credit you booked with, according to its own terms.
• A studio may cancel a class, change its time, or change the instructor. Where that happens we will show you the change; any refund or credit is the studio's decision under its policies.
• Class packs and credits are issued by a studio and are valid at that studio only. They are not transferable between studios and have no cash value from us.

4. Your Relationship With Studios

When you book, you become a client of that studio and they receive your name and contact details so they can run the class. Their handling of that information is governed by their own privacy practices. Disputes about a class, a charge, a refund, an injury, or a studio's conduct are between you and that studio.

5. Payment

Payment for classes is arranged directly with the studio. ClassPilot does not process your payment, does not hold your card details, and takes no commission on a booking. Any charge you see is the studio's, under the studio's terms.

6. Acceptable Use

You agree not to:

• Use the Service to harass a studio, an instructor, or another client.
• Book places you do not intend to use, or otherwise abuse a studio's booking or waitlist system.
• Scrape, copy, or resell studio schedules, listings, or any other content from the Service.
• Attempt to access another person's account, another studio's data, or any part of our systems you were not granted access to.
• Interfere with the Service — probing, overloading, or reverse engineering it — or use it to break the law.

We may suspend or close an account that breaks these rules. A studio may also decline to accept your bookings, which is its right as an independent business.

7. Availability

We work to keep ClassPilot running, but we do not guarantee it will be uninterrupted or error-free. We may change, suspend, or discontinue parts of the Service. Where a change is material and affects your bookings, we will give you notice we reasonably can.

8. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the accuracy of any studio's listing, schedule, pricing, or policy — that information comes from the studio.

Physical activity carries risk. You participate in a class at your own risk and are responsible for deciding whether it is appropriate for you. Consult a physician if you are unsure. We are not responsible for injury arising from a class.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars.

Some jurisdictions do not allow these limits, in which case they apply to the maximum extent permitted.

10. Termination

You may stop using ClassPilot and delete your account at any time — see the account deletion page. We may suspend or terminate your access if you breach these Terms or if we are required to by law. Sections that by their nature should survive termination (disclaimers, liability limits, and this sentence) do.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which ClassPilot is operated, without regard to conflict-of-law rules.

12. Changes to These Terms

We may update these Terms. When we do, we will update the effective date above, and for material changes we will notify you in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms.

13. Contact

Questions about these Terms: support@classpilotapp.com

See also our Privacy Policy.